AI Chatbot Hubert Talks to Students to Collect Course Feedback

Image: Hubert.

A new AI-driven chatbot is looking to give educators deeper insights from course feedback by starting conversations with students.

Hubert uses machine learning to interpret student feedback on courses and instructors, and offer ready-categorized results to administrators, according to information from the Stockholm-based startup company.

Educators can create an account for free to use the chatbot in beta. Once logged in, they will be able to access a dashboard and launch a course evaluation that stays open for seven days. Hubert corresponds with students via e-mail throughout that time. The chatbot is capable of holding conversations with students that surround the following questions:

  • What could the teacher start doing that would improve the course?
  • Is there something that should stop because it’s not working well?
  • What is working well and should continue in the same way?

The core goal of Hubert is to reform traditional teacher-surveys and provide more qualitative feedback on a course without creating extra work for instructors. Each time an evaluation is completed, the instructor is notified and receives a unique evaluation link that can be shared with the student. Hubert sends students in the course automatic reminders and chats, compiling a report for the instructor. They can choose to read every response separately as well by downloading them in a detailed CSV-file.

In the future, Hubert will include more tailored conversations and clarifying questions. There will also be more comprehensive forms of questions.

About the Author

Sri Ravipati is Web producer for THE Journal and Campus Technology. She can be reached at [email protected].

Featured

  • college student working on a laptop, surrounded by icons representing campus support services

    National U Launches Student Support Hub for Non-Traditional Learners

    National University has launched a new student support hub designed to help online and working learners balance career, education, and family responsibilities as they pursue their education. Called "The Nest," the facility is positioned as a "co-learning" center that provides wraparound support services, work and study space, and access to child care.

  • image of a white AI chip with circuit lines, flanked by interlocking gears and a neural network brain icon

    Researchers Develop AI-Powered Method for Business Process Redesign

    Researchers have developed a novel AI-powered approach that enables non-technical users to modify complex process models through simple conversations with chatbots.

  • college students in a classroom focus on a silver laptop, with a neural network diagram on the monitor in the background

    Report: 93% of Students Believe Gen AI Training Belongs in Degree Programs

    The vast majority of today's college students — 93% — believe generative AI training should be included in degree programs, according to a recent Coursera report. What's more, 86% of students consider gen AI the most crucial technical skill for career preparation, prioritizing it above in-demand skills such as data strategy and software development.

  • computer screen displaying a landline phone being unplugged from a single cord, with a modern office desk, keyboard, and subtle lighting in the background

    Microsoft to Discontinue Skype Services

    Microsoft has announced that it is shutting down service for its Skype telecommunications and video calling services on May 5, 2025.