BYU's Social Media Agency Puts Student Learning to Work

people connecting and sharing social media

Students at Brigham Young University have been getting the opportunity to work with real-world clients such as Pepsi, Subaru, the NBA and Marriott thanks to the school's student-run digital and social media agency, Y Digital.

Described on its site as "a full-service, digital communications agency sponsored and housed by Brigham Young University," the organization's student-employees work with faculty members and industry professionals for each project. Services offered by Y Digital include social media analytics work, social media listening, content creation, search engine marketing and digital media production.

"We have a whole range of skills — advertising, strategic messaging, writing, pitching, design and video — we help students put together to coexist online," said Adam Durfee, a professor of public relations at BYU and director of the agency, in a prepared statement. "That great writing is nothing without great visual. That great video is nothing without great targeting. Those are the connections we want them leaving with."

Spencer Christensen, a public relations student at BYU and a student-employee at Y Digital, recently worked on a social media campaign for a company called Whooshfly that doubled the bookings set as its goal and returned $35 for each dollar invested, according to information released by the university.

"Pulling together everything for that shoot and actually shooting the video was such a big undertaking," Christensen said in a news release. "But it was so, so, so enjoyable. And what made it better was the incredible success the video had."

Christensen added that he believes having that kind of work in his portfolio has opened further learning and professional opportunities for him.

"Every time I've interviewed for an internship or job, potential employers have been blown away by what I've done in the lab and the experience I've gained," he said.

"The more society turns to the internet, the more we need people who are savvy with the internet and technology to produce work for companies," said Durfee.

About the Author

Joshua Bolkan is contributing editor for Campus Technology, THE Journal and STEAM Universe. He can be reached at [email protected].

Featured

  • robot hand holding stacks of coins

    Designing AI Systems for Financial Aid

    Financial aid offices have been slow to adopt AI, risking technological stagnation at a critical early student touchpoint. Systematic AI integration can improve student experiences and strengthen institutional positioning.

  • glowing circuit patterns

    Call for Speakers Now Open for Tech Tactics in Education Fall 2026

    The virtual conference from the producers of Campus Technology and THE Journal will return on Sept. 23, 2026, with a focus on emerging trends in with a focus on emerging trends in AI, cybersecurity, and more.

  • digital brain integrating legal regulation and security interface

    Agentic AI Moves from Pilot Phase to Production, Bringing Governance to the Forefront

    New research from Caylent, an AI-focused Amazon Web Services Premier Tier Services Partner, found that enterprises are already moving agentic AI beyond pilots and into production environments. At the same time, organizations are putting strict conditions around autonomy, making governance and control the next major challenge for enterprise AI adoption.

  • circuit patterns

    Anthropic Launches Lower-Cost Claude Sonnet 5

    Anthropic has released Claude Sonnet 5, positioning the model as its most autonomous mid-tier offering to date and a lower-cost alternative to its flagship Opus 4.8 system. The company said the model can plan multi-step tasks, operate tools such as browsers and terminals, and complete agentic work at a level that previously required larger and more expensive models.