Majority of Enterprises will Deploy AI Apps or APIs in Production Environments by 2026
In 2023, just 5% of enterprises had deployed generative AI apps or used generative APIs in production environments, according to Gartner. By 2026, that will skyrocket to 80%, the market research firm forecast in a new report.
"Generative AI has become a top priority for the C-suite and has sparked tremendous innovation in new tools beyond foundation models," said Arun Chandrasekaran, distinguished VP analyst at Gartner, in a prepared statement. "Demand is increasing for generative AI in many industries, such as healthcare, life sciences, legal, financial services and the public sector."
The firm identified three technologies expected to have the largest impact on all organizations:
Generative AI-enabled applications are familiar to end users. They're used widely for "task augmentation" and for user experience. They have weaknesses like inaccuracies in output and "hallucinations," Gartner noted.
Foundation models, as Chandrasekaran noted, "are an important step forward for AI due to their massive pretraining and wide use-case applicability. Foundation models will advance digital transformation within the enterprise by improving workforce productivity, automating and enhancing customer experience, and enabling cost-effective creation of new products and services." Gartner predicted that foundation models would account for 60% of natural language processing use by 2027.
AI Trust, Risk and Security Management (AI TriSM) is "an important framework for delivering responsible AI and is expected to reach mainstream adoption within two to five years. By 2026, organizations that operationalize AI transparency, trust and security will see their AI models achieve a 50% improvement in terms of adoption, business goals and user acceptance," according to Gartner. "AI TRiSM ensures AI model governance, trustworthiness, fairness, reliability, robustness, efficacy and data protection. AI TRiSM includes solutions and techniques for model interpretability and explainability, data and content anomaly detection, AI data protection, model operations, and adversarial attack resistance."
In a separate report, Gartner noted that CISOs in organizations that "operationalize" AI "need to champion AI TriSM" to mitigate risks and improve outcomes.
"CISOs can’t let AI control their organization. AI requires new forms of trust, risk, and security management that conventional controls don’t provide," said Mark Horvath, VP analyst at Gartner, speaking at a conference in late September. "Chief information security officers need to champion AI TRiSM to improve AI results, by, for example, increasing the speed of AI model-to-production, enabling better governance or rationalizing AI model portfolio, which can eliminate up to 80% of faulty and illegitimate information."
"Organizations that do not consistently manage AI risks are exponentially inclined to experience adverse outcomes, such as project failures and breaches. Inaccurate, unethical, or unintended AI outcomes, process errors, and interference from malicious actors can result in security failures, financial and reputational loss or liability, and social harm," said Chandrasekaran.