Leveraging AI for Student Engagement and Success at Georgia Southern University
06/30/25
In this episode of the Campus Technology Insider Podcast, Editor-in-Chief Rhea Kelly speaks with Scott Taylor, associate VP for Student Experience at Georgia Southern University. They discuss the use of AI and technology in improving student engagement and success. Scott shares insights on rethinking student support through mobile-based academic improvement plans, which drastically improved engagement rates. He also delves into the evolution of their AI-powered virtual assistant, GUS Bot, which has now become integral in providing 24/7 assistance to students. They highlight the importance of data integration and security in AI implementation, and Scott offers a glimpse into future AI capabilities that could revolutionize student support and success.
00:00 Introduction and Guest Welcome
00:31 Scott Taylor's Role and Initial Challenges
02:01 Adopting Technology for Student Engagement
02:59 AI and Proactive Student Support
04:22 Student Comfort with AI and Gus Bot
05:44 Implementing and Integrating AI Tools
07:34 Data Cleanup and Accuracy
12:09 Encouraging Student Engagement with AI
13:45 Mental Health Support and Workflow Planning
18:52 Ongoing AI Development and Future Prospects
27:30 Conclusion and Podcast Sign-off
Music: Mixkit
Duration: 28 minutes
Transcript (Coming Soon)