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Student Success

Here you'll find articles on the use of technology to improve student outcomes and ways higher education institutions are working to support student success.


Four Steps CIOs Can Take to Mitigate IT Employee Fatigue

Technology research firm Gartner advises chief information officers to include discussions about fatigue and burnout in order to reduce employee turnover and achieve better results in network management efforts, according to a new report.

Marymount University First to Use Amazon's 'Just Walk Out' Tech in Campus Store

Marymount University in Arlington, VA, has opened its Saints 24 convenience store on campus using Amazon's checkout-free Just Walk Out technology. Students and others can shop for food, toiletries, and other items by inserting or tapping their credit card at the entry gate, scanning a QR code, or extending their palm if they are Amazon One customers.

7 Questions with Qualtrics Head of Education Lee Perlis

What constitutes student success? Traditional measurements such as enrollment, retention, and graduation rates fail to paint the larger picture of the student experience. Here's how institutions can rethink the metrics that define successful outcomes on campus.

EAB Announces Recruitment Management Module Extension of Its Navigate Enrollment Platform

Enrollment, student success, and education research company EAB has rolled out a new Recruitment Management Module as part of its Navigate enrollment platform. The new module will help colleges recruit and retain students with a coordinated, single platform that provides outreach to students.

Blackbaud to Pay $3M Fine for 'Misleading' Customers Following 2020 Ransomware Attack, Data Breach

Blackbaud, a South Carolina-based provider of administrative, donor management, and CRM software to thousands of K–12 private schools, higher education institutions, and nonprofits, has been ordered by the U.S. Securities and Exchange Commission to pay a fine of $3 million to “settle charges for making misleading disclosures about a 2020 ransomware attack that impacted more than 13,000 customers,” the federal agency said in a news release.

5 Organizations Reimagining Career Navigation for Adult Learners

The United States Department of Education has announced five finalists in its Future Finder Challenge, a competition announced last September seeking digital tools to help adult learners navigate from education to careers. Each finalist will receive $50,000 to help develop a prototype as well as six months of "virtual accelerator" assistance to further develop their product, ED explained in a news announcement.

How Creative Listening Helps Institutions Better Serve Students

Listening to students' wants and needs throughout their interactions with a college or university can help uncover the moments that matter — the intervention points that can make or break the student experience.   

University Innovation Alliance Project to Address High DFW Rates in Gateway Courses

The University Innovation Alliance, a national consortium of public research universities dedicated to increasing the number of diversity of college graduates across the country, has announced a new project aimed at diagnosing and addressing high DFW (drop, withdraw, or fail) rates in gateway courses, particularly for students of color and those from low-income backgrounds.

Educause Guidance for Higher Ed Leaders: Basics of Data Privacy Oversight, Transparency, and Compliance

A new Showcase Series from Educause, titled “Privacy and Cybersecurity 101,” offers guidance for higher education leaders on pressing issues of the day: data privacy, information security, and institutional transparency around both.

Western Governors University Adds Peer-to-Peer Support to Competency-Based Courses

Western Governors University's College of Information Technology has adopted InScribe's digital community platform to bring a peer-to-peer support model to its competency-based courses.