IT Trends :: Thursday, June 8, 2006

  • 06/07/06

Deals, Contracts, Awards

Parature Gets Capitol College CRM Work

At Capitol College in Maryland, all graduate courses are taught online. In order to provide students with around-the-clock support, the college will use Parature, a specialized customer service software system. The director of Capitol's Distance Learning Services said, "We found that Parature's Web-based Campus Support Solution gives us the ability to offer support from any Internet connection at anytime, and has robust self-service capabilities like a knowledge base and download center, which allows students to help themselves."… (TCMnet)

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New Kid on the Block

Northwestern, Stanford and the University of Florida are paying $10,000-$25,000 per year to use Affinity Engines. This service is along the lines of Facebook and MySpace, only with a slightly different goal: to "help [alumni] build and maintain personal and professional connections
in a trusted and secure online community." Affinity is hoping to distinguish its service from Facebook – which also lets alums sign up – by offering instant messaging and blogging tools to users… (The Chronicle of Higher Education)

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Featured

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    Registration Now Open for Tech Tactics in Education: Thriving in the Age of AI

    Tech Tactics in Education has officially opened registration for its May 7 virtual conference on "Thriving in the Age of AI." The annual event, brought to you by the producers of Campus Technology and THE Journal, offers hands-on learning and interactive discussions on the most critical technology issues and practices across K–12 and higher education.

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    Google to Acquire Cloud Security Firm Wiz

    Google has announced it will acquire cloud security startup Wiz. If completed, the acquisition — an all-cash deal valued at $32 billion — would mark the largest in Google's history.

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    Study: Data Privacy a Top Concern as Orgs Scale Up AI Agents

    As organizations race to integrate AI agents into their cloud operations and business workflows, they face a crucial reality: while enthusiasm is high, major adoption barriers remain, according to a new Cloudera report. Chief among them is the challenge of safeguarding sensitive data.

  • From the Kuali Days 2025 Conference: A CEO's View of Planning for AI

    How can a company serving higher education navigate the changes AI brings to ed tech? What will customers expect? CT talks with Kuali CEO Joel Dehlin, who shared his company's AI strategies with attendees at Kuali Days 2025 in Anaheim.