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University of Tennessee Migrates to an Enterprise Content Management System

The University of Tennessee in Knoxville, TN, will begin moving from the use of simple document management software to an enterprise content management system.

The university has selected OnBase by Hyland, a scalable enterprise content management product designed to help organizations manage documents and data to streamline business operations.

The university will begin by migrating all of its transcript processes over to the new system and then move on to its digital student records in a second phase. University representatives said one reason they chose OnBase is because it will be able to integrate with many of the school's currently used applications.

"Our goal is to continuously improve our students' experiences with every department," said University of Tennessee Chief Information Officer and Assistant Vice Chancellor Joel Reeves. "We are working with OnBase to give the various offices timely, consistent and secure access to the necessary student information to achieve this goal."

OnBase by Hyland offers clients a single enterprise information platform that will allow it to manage all of its content, processes and cases.

"The implementation of OnBase supports industry trends for a flexible enterprise solution to create complete digital student files," said Hyland's global portfolio manager for higher education, Laurel Stiller.

The platform provides enterprise content management, case management, business process management and records management and capture in one platform.

About the Author

Michael Hart is a Los Angeles-based freelance writer and the former executive editor of THE Journal.

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