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Artificial Intelligence

AI-Enabled Tech Matches Massachusetts Students to Mental Health Counselors

The Massachusetts Department of Higher Education is rolling out student wellness and mental health solution Uwill to provide counseling services at public colleges and universities across the state. Uwill's technology and network of counselors allow students to be matched with therapists based on their unique needs and preferences.

Using artificial intelligence, Uwill takes into account a student's issue/treatment, gender, ethnicity, language, immediacy and availability, and immediately connects them with a licensed counselor — bypassing traditional lengthy referral processes. The technology provides a secure teletherapy platform where students can communicate with their therapists via multiple modalities, including video, phone, chat and message. The counseling is provided at no cost to students.

"Our team is honored to be chosen by the state at a critical moment for student mental health," said Michael London, Uwill founder and CEO, in a statement. "Uwill's ability to eliminate the time-consuming manual mental health referral process will appeal to all Massachusetts campuses, their students and families."

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

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