Student Services


Articles


Podcasts

  • Human Connection in the Age of AI

    Julia Freeland Fisher, director of education research at the Clayton Christensen Institute, discussed the impacts of AI on social ties and the concept of social capital in education at the September 2025 Tech Tactics in Education conference. Here, we present the recording of her keynote address.

  • Higher Education's AI-Enhanced Future: Tools for Student Engagement

    We speak with Dr. Anthony Lee, president and CEO of Westcliff University, about the transformative role of AI in higher education.


Webcasts

  • What Early Adopters Are Learning About AI in Student Services

    In this webcast, we'll present key findings from a recent Campus Technology survey to learn how colleges are adopting AI, what the most common applications are, and where institutions are seeing the best return on investment. In addition, we'll hear from panelists who have moved from proof of concept to operational deployment, learn how they built internal buy-in along the way, and gain a realistic picture of where to begin, what to prioritize, and what mistakes to avoid. Register today!

  • Designing the Next Generation of Student Support: How Colleges Are Connecting Services, Data, and AI to Improve the Student Experience

    In this fireside chat webcast, Campus Technology Editor in Chief Rhea Kelly will speak with Dr. Karla Fisher, Senior Vice President for Partnerships and Client Experience at Canyon GBS, about practical strategies for modernizing student support while keeping humans — and the student experience — at the center. They'll also explore the importance of governance, transparency, and compliance as foundations for sustainable innovation, as well as ways to build trust with students, staff, and leadership. Register today!