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The Support Service Crisis and Pedagogical Progress

About the Author

Steven Gilbert is President of the TLT Group and moderates the Internet listserv TLT-SWG.

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  • digital data protection and cyber security

    White House Launches New AI Security Framework

    President Donald Trump has issued a new executive order aimed at maintaining United States AI leadership while addressing the security risks posed by increasingly powerful AI systems.

  • woman

    Microsoft Discovery Platform Brings Agentic AI to Scientific Research

    Microsoft has moved its Discovery platform into general availability, calling the service a production-ready environment for scientists and researchers that want to apply AI agents.

  • A glowing digital brain with neural connections and light trails

    AI Giants Warn It May Be Time to Slow Down

    For years, leaders in the artificial intelligence industry have warned that increasingly capable AI systems could eventually become dangerous, all the while continuing to race to build them. Now, their sentiments have changed.

  • CIS Sandbox Tutor Eli Blouin at Bentley University imagines a future technology learning partner that supports curiosity, critical thinking, feedback, and personalized learning.

    Student Voices: Technology as a Future Learning Partner

    A data analytics and marketing major at Bentley University and a distinguished lecturer at the university explore the future of "technology learning partners" — technologies that participate in the learning process by asking questions and giving feedback, not just information search results.