Velcro to the Campus

Online advising programs can provide critical academic services to distance learning students who otherwise might feel untethered from their schools.

Filling the Vacuum

A 2009 CIO study from the Center for Higher Education CIO Studies (CHECS) found that 45 out of 100 higher education CIO respondents planned to retire or change careers in...

Carnegie Mellon Appoints Head of Computer Science Department

Carnegie Mellon University's School of Computer Science will soon meet the new boss, but she's the same as the old boss.

Battling the CIO Retirement Wave

After allocating time and resources over the last two years to studying chief information officer trends across the higher education space, Wayne Brown came to the conclusion that there's a mass exodus on the horizon that few institutions are aware of. Those that choose to ignore it could find themselves picking CIOs from a much smaller pool of candidates than has ever existed in the past.

UC San Francisco Appoints New Head of IT

The University of California, San Francisco (UCSF) has a new vice chancellor for IT. Elazar Harel will also hold the title of CIO. The new position, which comes with a base salary of $310,800, replaces the previously shared arrangement in which two associate vice chancellors jointly filled the academic and administrative CIO roles.

UMassOnline Lures New CTO from SUNY

The CIO of SUNY's College of Technology in Dehli, NY is moving to UMassOnline, the online learning consortium of the University of Massachusetts, as CTO.

Managing the Student for Life

Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher ed administrators have cringed at the mention of the word “customer,” preferring to substitute “constituent” for the more sales-driven term. Yet, with competition for qualified candidates heating up over the past decade and the recent economic downturn decimating recruiting budgets, nomenclature has come to matter a good deal less than fresh intelligence and the ability to attract top-level prospects.

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