Student Success

Here you'll find articles on the use of technology to improve student outcomes and ways higher education institutions are working to support student success.


EAB Adds New AI Features to CRM Software Navigate

Education advisory company EAB has announced the addition of its own created AI features to Navigate, its customer relationship management (CRM) software, to become available in 2024 after being tested by a cohort of educational institutions.

New Educause Horizon Report Identifies Tech Impacting Student Experience

A new report from Educause highlights the importance of supporting the holistic student experience in higher education. The "2023 Horizon Report: Holistic Student Experience Edition" points to the "increasing use of technology for all kinds of student support" as well as a surge in the use of artificial intelligence as core trends resulting in the collection of vast amounts of student data, noting that the complex balance between "student as human" and "student data" can have a considerable effect on the student experience and student success.

Educause 2023 Students and Tech Report Emphasizes Choice and Accessibility

Educause recently released its "2023 Students and Technology Report: Flexibility, Choice, and Equity in the Student Experience," which looks at findings in three key areas: how to support students living on- and off-campus, how students shape their higher education based on market pressures, and how accessibility impacts student education choices.

PhotoShelter Unveils AI Visual Search Capability Eliminating Need for Metadata

Digital asset management platform PhotoShelter has unveiled a new feature called AI Visual Search, giving brand subscribers the ability to search their entire brand library based on visual descriptions and eliminating the need to manually add metadata to images, according to a news release.

Highline College and Amazon Web Services Build Tracking Tool to Streamline Financial Aid

Highline College in Des Moines, WA, and Amazon Web Services (AWS) collaborated recently to solve the community college's huge backload of financial aid to its large, diverse student population.

Uwill to Become Online Learning Consortium's Exclusive Teletherapy Partner

Higher education mental health company Uwill and education research organization Online Learning Consortium (OLC) have joined forces to help provide effective teletherapy services to colleges and universities. Uwill will be the exclusive teletherapy partner to OLC.

cybersecurity

Turning a Core Competency into a Campus Culture of Cybersecurity: A Guide for Higher Ed

A new guide for higher education from Ninjio on improving cyber defense through campus-wide training offers actionable advice for institutions’ leaders on how to translate their core competency — education — into a successful cybersecurity awareness program that reduces vulnerabilities and improves security posture across the entire campus and network.

line of matches

Four Steps CIOs Can Take to Mitigate IT Employee Fatigue

Technology research firm Gartner advises chief information officers to include discussions about fatigue and burnout in order to reduce employee turnover and achieve better results in network management efforts, according to a new report.

Marymount University convenience store

Marymount University First to Use Amazon's 'Just Walk Out' Tech in Campus Store

Marymount University in Arlington, VA, has opened its Saints 24 convenience store on campus using Amazon's checkout-free Just Walk Out technology. Students and others can shop for food, toiletries, and other items by inserting or tapping their credit card at the entry gate, scanning a QR code, or extending their palm if they are Amazon One customers.

7 questions with Lee Perlis

7 Questions with Qualtrics Head of Education Lee Perlis

What constitutes student success? Traditional measurements such as enrollment, retention, and graduation rates fail to paint the larger picture of the student experience. Here's how institutions can rethink the metrics that define successful outcomes on campus.