iPAQ handheld computers. Already, 
the devices are boosting productivity.
     IPAQs run on the Microsoft Windows CE 
platform. For a user, this means the ability to carry an extension of your 
desktop PC around with you—in a 7-ounce device that fits in a coat pocket. Just 
over a half-inch thick, the iPAQ runs on a 206 MHz Intel chip, has a touch 
screen color display, and has lots of memory—typically 64M of RAM and 32M of 
ROM.
     Although there are limitations to any 
small device, iPAQs are relatively easy to use. The latest model, the iPAQ 3870, 
has a 64,000-bit color display and a sensor that automatically adjusts screen 
brightness. This means that the screen display is viewable even in direct 
sunlight. Navigation is done mainly with a stylus, and there are shortcut 
buttons for commonly used tools such as the calendar and task list.
     Although iPAQs accommodate data entry via 
a virtual keyboard on the touch screen or via stylus-based handwriting 
recognition, neither is intended for extensive use. For example, although I’m 
writing this article on my iPAQ, I’m using the optional Targus collapsible 
keyboard. 
     Future units will sport a BlackBerrylike 
keypad, with each key about the size of a button on a cell phone. The device 
also has a built-in microphone, a sort of tinny speaker, and a headphone jack. 
Finally, you can use a cradle to communicate with the desktop and an infrared 
port to speak with other nearby devices. You can also buy expansion cards for 
more memory or for tasks as diverse as GPS navigation, wireless communication, 
and connecting to an overhead projector.
     The software design ech'es a Windows PC 
environment: There’s a Start menu that lists available programs, Find and Help 
functions, and the equivalent of a Control Panel. Most of the key Microsoft 
Office products are available, with slimmed-down versions of Word and Excel, 
Outlook compatibility, and Internet Explorer. The omission of PowerPoint is 
glaring, but thirdparty equivalents are available.
     Why adopt iPAQs instead of notebook 
computers? Our students have demanding jobs, which means 20 hours a week for 
grad school on top of a 50 hour-plus workweek. And, the majority of our MBA 
students already have access to a notebook computer.
     The ease of carrying around the iPAQ, 
combined with its versatility and "instant on" features, gives it very different 
utility from a notebook PC. To get the most from the iPAQ, you need to use 
Microsoft Outlook on your desktop. Your calendar, contacts, tasks, key files, 
and incoming e-mail are automatically downloaded each time you connect. Any 
changes are then integrated back to the desktop. You can also synchronize across 
multiple desktops, which will ensure that the Rolodex and appointment book at 
your home and office actually match.
     The majority of my students report that 
the iPAQ buys them at least 45 minutes of extra productivity each week. Over the 
course of a year, this translates to the equivalent of a 40-hour workweek. In 
other terms, during a two-year graduate program, I can generate two full weeks 
of productivity—at a cost of less than $8 an hour.
     One goal of our MBA program is to help 
students focus on learning.Although we don’t find the iPAQ 
particularly useful as an instructional tool, it can still facilitate the 
classroom experience. For instance, when students received their devices, they 
found a class schedule already loaded in the calendar, major projects listed in 
tasks, course syllabi, and their first assignments. They also had an electronic 
copy of the student handbook and contact information for every one of their 
classmates, faculty, and staff. 
     There are a variety of ways 
to update this information during the year. If your institution uses Blackboard, 
there is a new package called Blackboard To Go that automatically downloads all 
new Blackboard content directly to iPAQs.
     Also, our students do much 
of their work in teams, and the iPAQ simplifies some mundane aspects of working 
in a group. The infrared port, for example, allows students to beam virtually 
anything from one device to another. Instead of firing up several PCs and 
swapping floppies, students can share a 100-page business plan in just a few 
keystrokes.
     Although the handheld computer market is 
still in the early stages, the capability of these devices will continue to 
evolve rapidly, as will the availability of new hardware and software add-ons. 
These changes will offer new opportunities to create classroom applications for 
iPAQs and related devices.
     One final thought: There is a 
generational change under way affecting perceptions of small screens, or ease of 
interface. Indeed, a 45-year-old executive MBA student might be more 
apprehensive about using a Pocket PC than a 12-yearold who was weaned on 
Nintendo. An early sign of this trend are elementary schools that are using 
iPAQs as a testing tool—students take a device, complete the exam, and beam it 
to the instructor.
     Because of such generational differences, 
innovations in the educational use of pocket computers such as the iPAQ will 
likely come from the bottom-up instead of the top-down.