Syllabus News Update for Tuesday, December 23, 2003

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Syllabus News Update:
An Online Newsletter from Syllabus Press

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Syllabus2004 Call for Papers Deadline January 5, 2004
http://info.101com.com/default.asp?id=4352

101TechStrategies: The Anti-Spam Summit
http://info.101com.com/default.asp?id=4337
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News for Tuesday, Dec. 23, 2003

* AT&T, S.E. Universities, Offer Fiber to Edu Community
* Adults Degree Seekers Want Accelerated Format
* Firms Partner to Bring CRM Solutions to Higher Ed
* British University Launches Open Source-Based Portal
* Chesapeake College Embraces Web-based Service Desk

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Eleventh Annual Summer Conference on Education Technology

Plan to present at the Eleventh Annual Summer Conference on Education
Technology held in the San Francisco July 18-22, 2004. Proposals for
breakout sessions, panels, and workshops are due January 5.

For details and further information, go to:
http://info.101com.com/default.asp?id=4252

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AT&T, S.E. Universities, Offer Fiber to Education Community

AT&T and the Southeastern Universities Research Association
(SURA) announced a collaboration agreement that will allow
the nation's research and education community to use AT&T's
newest national network infrastructure for experimental work
on the next generation of networking technology and
applications, called Grid networking

The agreement is designed to speed the creation of regional
and national Grid services to support the nation's research
and education (R&E) community. AT&T will make available, at
no cost to SURA and the nation's R&E community, 8,000 miles
of dark fiber network as well as am inventory of optical
networking equipment. The assets will be used to develop
experimental network services to support advanced research
that would not be possible using a commercial network. AT&T
also will lease to SURA and its partners additional network
facilities and capacity as needed. The company will make its
network assets available through USAWaves, an R&E networking
initiative created by SURA.

Learn more: http://info.101com.com/default.asp?id=4350

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Conference on Spam Fighting Strategies

The only industry conference addressing the issue of spam from
both a technical and business perspective takes place March 17-19
in San Francisco. Hear from top experts working on curtailing
e-mail abuse including spam, worms and viruses. Review the best
tools, hear about current and upcoming technologies and the latest
legislation.

For details and to register, go to:
http://info.101com.com/default.asp?id=4337

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Adult Degree Seekers Want Accelerated Format

Fifty-three percent of prospective adult students say they
are attempting to complete a full-degree program when
returning to school, and thirty-six percent say that an
accelerated program format is the most important factor when
choosing an adult education program, according to a recent
survey on EducationforAdults.com Thirty-six percent of
respondents said that an accelerated program format is the
most important factor when choosing an adult education
program. Other choices were campus location, which yielded a
thirty-two percent response rate; and online instructional
method options, which yielded a thirty-two percent response
rate.

Learn more: http://info.101com.com/default.asp?id=4351

Firms Partner to Bring CRM Solutions to Higher Ed

RightNow Technologies, an on-demand Customer-Resource
Management (CRM) company, and LiquidMatrix, which markets
the ActiveCampus software suite, formed a partnership to
provide customer service applications to universities and
colleges. The companies said they would address using both
offline and online service channels to address student
recruitment and retention, the quality of student services
and alumni relations. Under the terms of the agreement,
LiquidMatrix will make RightNow's software a component of
its services portfolio. RightNow, in turn, will bring
LiquidMatrix into deals with higher education customers
requiring additional consulting services and technology.

British University Launches Open Source-Based Portal

The University of Nottingham (U.K) launched an institution-wide
portal that will integrate university information and
services into a single online location. The project, which
will use the SCT Luminis platform, is a part of the school’s
eKnowledge strategy. The school ran a pilot program in 2003
using the JA-SIG uPortal technology, becoming the first
British institution to adopt the open source platform. The
University chose to build on the project's success and expand
the scope using portal, content management, and integration
technologies from SCT.

Chesapeake College Embraces Web-based Service Desk

Chesapeake College selected FootPrints, a web-based
service-desk software too, to automate its internal help desk
operations. The system enables Chesapeake's Information
Technology (IT) department to centralize and control all
technical service requests received from hundreds of staff
and 2,500 students located across four sites. Since the
deployment, the school has said it has been able to deliver
more responsive service, improve staff workflow, and ensure
the college maintains its progressive learning environment.
Previously, the school used e-mail to track IT service
requests such as equipment problems, scanner and printer
issues, custom software installs, and error messages on
desktop PCs located in classrooms.


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Syllabus2004 - Call for Papers Deadline - January 5, 2004
http://info.101com.com/default.asp?id=4323

101TechStrategies – The Anti-Spam Summit, San Francisco, March 17-19, 2004
http://info.101com.com/default.asp?id=4080
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