Texas A&M, Tulane First To Use New 'Voice in the Cloud' Managed Services

Texas A&M and Tulane University will be among the first universities to adopt the "Voice in the Cloud" managed service being offered by the educational communications networking consortium Internet2 in collaboration with telecommunications vendors Aastra and Level 3 Communications.

The Internet 2 "Voice in the Cloud" SIP (Session Initiation Protocol) service is a hosted VoIP PBX and SIP trunking shared service that the collaborating companies say combines networking elements from Aastra and Level 3 Communications to the Internet2 infrastructure to allow member educational institutions to get carrier-grade voice service at cost effective prices and "eliminate the need for millions of dollars in capital expense to create a private communications network on an institution's campus."

The service is designed with standardized SIP protocols to provide "control and flexibility over the administration of Unified Communications (UC) services like voice and video communication, and empower institutions to customize the solution to meet their unique campus needs," according to the companies.

Aastra is contributing its Clearspan VoIP network platform to the arrangement. Clearspan, the company said, offers "classic PBX-like services" as well as enhancements like unified messaging and fixed-mobile convergence (FMC), interactive voice response (IVR). Level 3 is providing SIP-based long distance trunks, local trunks, and conference bridges to enhance the reliability of the Internet2 offering.

Internet2, a member owned advanced technology community, was founded by higher education institutions to provide a collaborative environment for research and education organizations to solve common technology challenges and develop solutions to support educational, research, and community service activities.

The new collaborative effort with Aastra and Level 3 is designed to allow Internet2 members to "migrate their campus voice services to these hosted services (and) maintain local control, reduce upfront investment and provide a platform for advancement in personal communications," said Rob Vietzke, vice president of network services at Internet2.

About the Author

Jim Barthold is a freelance technology reporter. He can be reached at [email protected].

Featured

  • modern college building with circuit and brain motifs

    Anthropic Launches Claude for Education

    Anthropic has announced a version of its Claude AI assistant tailored for higher education institutions. Claude for Education "gives academic institutions secure, reliable AI access for their entire community," the company said, to enable colleges and universities to develop and implement AI-enabled approaches across teaching, learning, and administration.

  • SXSW EDU

    SXSW EDU 2025 on Higher Education and Ever-changing Technology

    Join education's most passionate community this March 3-6, 2025 at a special 15th-annual SXSW EDU Conference & Festival in Austin, Texas.

  • AI robot with cybersecurity symbol on its chest

    Microsoft Adds New Agentic AI Tools to Security Copilot

    Microsoft has announced a major expansion of its AI-powered cybersecurity platform, introducing a suite of autonomous agents to help organizations counter rising threats and manage the growing complexity of cloud and AI security.

  • Abstract widescreen image with geometric shapes, flowing lines, and digital elements like graphs and data points in soft blue and white gradients.

    5 Trends to Watch in Higher Education for 2025

    In 2025, the trends shaping higher education reflect a continuous transformation of the higher education landscape to meet the changing needs of students and staff, while maintaining sustainable and cost-effective institutional practices.