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U Georgia Personalizes Student Services

In a move to personalize the student experience and improve its operational processes, the University of Georgia (UGA) has migrated from its legacy system to Banner by Ellucian, according to a statement released today by the company. The Athens, Georgia university with more than 34,000 students adopted the new software suite following an extensive review process led by a third-party consultant.

"We believe Banner will benefit our students by providing greater accessibility and usability in an intuitive platform that can help them be successful from the very beginning of their college experience," said Laura D. Jolly, UGA vice president for instruction, in a prepared statement.

The new system will also allow UGA faculty and staff to better access and use data to make decisions, said Jolly. Reporting functions, like dashboards and early alerts, enable instructors to pinpoint students that need support. Administrative tools provide transparency into workflow and business processes to identify areas calling for improvement. IT administrators will be able to access data without the need for extensive coding, according to the statement.

UGA has handed the responsibility of deploying and managing the new system to Ellucian. The company will also handle programming support for the institution's mainframe system. The move, said UGA Vice President for Information Technology Timothy Chester, enables the institution to get the most from its new system.

"We are taking a strong multi-faceted service approach to our implementation and support of Banner," said Chester. "Ellucian offers economies of scale and specialized expertise around its products that we can’t create ourselves. They also have the experience and product knowledge to extract the fullest potential from a Banner application from the start."

About the Author

Kanoe Namahoe is online editor for 1105 Media's Education Group. She can be reached at [email protected].

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