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Carson-Newman U Goes Paperless in Financial Aid, Registrar, Admissions and Student Accounts

Tennessee's Carson-Newman University is one step closer to a paperless campus. The institution is rolling out Etrieve, Softdocs' enterprise content management, e-forms and process automation platform, in an effort to automate manual, paper-based processes and streamline operations in the financial aid, registrar, admissions and student accounts offices.

"Last year, our enrollment was at an all-time high and we required a next-generation content management system that could truly transform the way we operate as a university by managing and capturing data electronically," said Kevin Houk, associate IT director for the university. "Softdocs' education-focused team, robust and mobile-friendly platform and direct integration with our ERP made it a very easy and confident choice for us."

Softdocs' Etrieve Forms and Flow products will allow Carson-Newman students and administrators to "access, track and complete web-based e-forms from any device, significantly decreasing time to completion and increasing efficiency," according to a press release. The Etrieve Content tool will provide a centralized repository for managing all student and employee records. The system will capture forms, documentation and other content from the university's Ellucian Colleague ERP; that ERP integration also will enable mass retention and deletion of records to meet compliance requirements.

For more information, visit the Softdocs site.

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

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