Temple U Adopts Management Software for Non-Credit Programs and Students
Temple University in Philadelphia, PA has implemented a university-wide software platform
designed for managing non-traditional education programs.
Temple
University offers more than 100 non-credit programs administered
through more than 50 offices and supporting more than 43,000 students
each year. Previously, the university had no centralized repository for
storing data related to these programs and students, and the
administration wanted to provide students with a more consistent
experience while improving business processes.
The university selected Destiny One from Destiny Solutions because it "fit our wide range of programs and
requirements" and "gave our staff the tools to administer those
programs with very little central overhead," said Nicole Westrick,
associate vice provost of University College at Temple University, in a
case study published on the company's site. At the same time, the
university opted for Destiny One's Conference Manager tool to support branded registration sites for conferences, customized schedules and group-pay options for attendees.
According
to the company's site, Destiny One supports automated workflows for
enrollment, curriculum, system administration, marketing, finance and
reporting, and it integrates with other campus systems, including
student information systems (SIS), learning management systems (LMS),
authentication, payment processing and financial systems. Individuals
can access the system through portals for the public, students,
faculty, staff and administrators.
The university is rolling
out Destiny One in phases. Eight departments, including the Intensive
English Language Program and the Office of Non-Credit and Continuing
Education implemented the system in phase one. Since then, 55
additional departments have implemented the system. According to
Destiny Solutions, "it only takes seven weeks to get a full noncredit
program up and running with Destiny One, and only three weeks for a
single course or conference."
Implementing Destiny One has made
it "easier and quicker" for staff to respond to student inquiries, and
students, faculty and staff now have "consistent and structured access
to the information they need across the institution," said Westrick in
a news release. She added that the implementation has also "eliminated
many lengthy manual procedures" and provided "integration points with
our existing backend computing infrastructure." The system also allows
students to browse, enroll in and pay for courses from their mobile
device.
About the Author
Leila Meyer is a technology writer based in British Columbia. She can be reached at [email protected].