Portland State University plans to deploy a new application to improve its admissions, recruitment, and retention programs. The Oregon institution has licensed Talisma Constituent Relationship Management (CRM) software from Campus Management Corp.
An Iowa community college is taking a four-pronged approach to using technology as a retention-boosting tool for its expanding distance learning program.
Single-source vendor relationships can hamper an institution's ability to collect the kind of business intelligence it needs to track student retention. But it's not always possible to go the third-party route.
Iowa Valley Community College District is working on its first year retention efforts through a new program that includes the use of services from EducationDynamics.
Starfish Retention Solutions has updated its hosted retention application specifically to provide features for tutoring and advising centers.
Parature has released a new version of its customer service software for higher education with enhanced features for helping schools manage their social networking efforts.
In the high-intensity world of student prospecting, everyone is looking for a competitive edge--but one of the greatest "edges" you can have is to simply understand what prospective students want, need, and expect and align your actions accordingly. Prospecting expert Michael O'Hara suggests four strategies colleges and universities can adopt to increase success related to prospective students.
Post University, a 5,000-student for-profit school in Waterbury, CT, will be adopting Oracle CRM On Demand to update customer relationship management-related processes for admissions, financial aid, and student services.
Online advising programs can provide critical academic services to distance learning students who otherwise might feel untethered from their schools.
American University uses Twitter to communicate with prospective students, spread the news, and even handle complaints.