New Juji Chatbot Boasts More Human-Like Interaction

Artificial intelligence company Juji has introduced a "cognitive AI assistant," an AI-powered chatbot designed to "engage users in a more human-like interaction." According to the company, Juji's AI assistant can actively listen to users and automatically discern their needs, interests and personalities, enabling it to respond empathetically and provide better support.

For example, if the system infers that a user tends to be impulsive, it might remind the user to review all the options before making a decision, company documentation noted. If a user's responses indicate that family is a top priority, the system can suggest resources or services that meet those needs.  

The customizable AI assistant can be deployed in days, the company said, with no coding or IT resources required.

"It's challenging for universities to keep pace with thousands of inquiries coming in from current and prospective students and alumni, particularly at a time when resources are tight," commented Juji CEO Michelle Zhou, in a statement. "Cognitive AI assistants are the new generation of chatbots that will empower universities and other organizations to respond to incoming inquiries 24x7 and personalize these responses whenever possible."

For more information, visit the Juji site.

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

Featured

  • Abstract neural network 3D illustration

    IntelĀ® AI EmpowerED: The AI-Ready Campus, Delivered

    Artificial intelligence is transforming higher education, prompting institutions to rethink how they manage infrastructure, security, governance, and workforce readiness. Successful adoption requires a strategic, institution-wide approach that aligns AI initiatives with educational goals, faculty enablement, and scalable operational frameworks.

  • Robot typing on fluorescent keyboard

    The Wrong Battle: Why Your Institution's AI Policy Is Probably Solving the Wrong Problem

    The conversation on most campuses has become consumed with detection: How do we catch students using AI when they shouldn't? The impulse to protect academic integrity is legitimate, but the detection-first approach has a fatal flaw.

  • Neon blue security locks with a single red highlight

    AI Shifts Cybersecurity Focus from Finding Flaws to Fixing Them

    For decades, one of cybersecurity's most difficult challenges has been finding vulnerabilities before attackers do. A growing number of security professionals now say artificial intelligence is changing that equation, shifting the focus from discovering flaws to fixing them quickly enough to prevent exploitation.

  • humanoid robot with circuit board background

    Meta Expands into Physical AI with Acquisition of Robotics AI Startup

    Meta Platforms has acquired Assured Robot Intelligence (ARI), a robotics artificial intelligence startup focused on humanoid systems, as the company expands its AI work beyond software and into models that could help robots operate in physical environments.