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COVID-19: Impact on Higher Education and Ed Tech

Here you'll find our coverage on the coronavirus pandemic and its impact on higher education institutions.


Research: How IT Can Proactively Prepare for Enrollment Cliff, Support Institutional Initiatives

With institutions of higher education experience enrollment declines — and steeper drops projected over the next few years — IT departments must align their efforts with their institutions’ strategies for addressing the downturns, according to a new brief from advisors at Info-Tech Research Group.

Research Network to Study Pandemic Recovery in Community Colleges

A new network of research teams, led by the Community College Research Center (CCRC) in partnership with the National Student Clearinghouse Research Center and the University of California, Davis Wheelhouse Center for Community College Leadership and Research, is embarking on a three-year project to study ways to combat community college enrollment drops and learning loss due to the COVID-19 pandemic.

Grand Valley State U Teams with Littera on High-Impact Tutoring for Michigan Schools

A new partnership between the Grand Valley State University NextEd Co-Lab and Littera Education will provide every K–12 school district in Michigan with access to research-based, high-impact tutoring.

Survey: Prospective Students Eye Career & Workforce Landscape When Deciding Their Futures

According to nonprofit ECMC Group’s latest Question The Quo Education Pulse survey of 14- to 18-year-olds, high-schoolers are paying attention to the career landscape and workforce shortages, and they’re looking for the fastest, least expensive route to careers in high-demand fields.

New CT Leadership Summit: Building a Digital Transformation Strategy

In this free, one-day event, education and IT leaders will offer ideas and best practices based on expertise and research in the field, to help inform your digital transformation strategy.

Oregon State U Project Seeks Pandemic Reflections from Students and Faculty

A new project out of Oregon State University is calling for submissions from college students, faculty and staff about how they've coped with the psychological impacts of the COVID-19 pandemic.

New CT Leadership Summit Offers Digital Transformation Resources

In this free, one-day event, education and IT leaders will offer practical insights and advice to help your institution navigate the many facets of digital transformation.

"I Started College During a Global Pandemic"

A new book shares new students' reflections on college during COVID.

14 Predictions for Higher Education in 2022

IT leaders, faculty and a student offer a variety of perspectives on the future for their campuses in the new year.

Michigan Universities Partner with Uwill to Expand Mental Health Support for Students

The Michigan Association of State Universities, representing the state's 15 public universities, has announced a partnership with Uwill, a teletherapy solution specifically designed for students, to provide on-demand counseling services to the 270,000 students enrolled at its member institutions.

Survey Reveals Pandemic Impacts on California CC Students' Transfer Plans

A new report from the RP Group outlines the near-term impact of the COVID-19 pandemic on the transfer experiences of California Community College students.

Crowdsourced Document Tracks Institutions' COVID Strategies for 2022

With the Omicron variant spreading rapidly across the United States, colleges and universities face a familiar dilemma: Will COVID force a pivot to online when classes begin in the new year? A new project kicked off by futurist Bryan Alexander aims to crowdsource the answer to that question in a shared Google spreadsheet.

UNC Chapel Hill Expands Mental Health Services, Offers Virtual Counseling for Students

To meet an increasing demand for mental health services on campus, the University of North Carolina at Chapel Hill has partnered with college mental health provider Uwill to make 24/7 teletherapy immediately accessible to students.

Pandemic Leads Education Professionals to Seek Changes in Their Careers

The COVID-19 pandemic has left the global workforce in a state of flux, with the vast majority of employees — including those in the education sector — looking for changes in their careers and in the workplace.

Study: Credential Thieves Targeting Universities Using COVID Themes, Sophisticated Spoof Sites

Cybersecurity experts at Proofpoint have identified a dramatic increase in phishing attacks targeting mostly North American universities, many of which leverage COVID-19 themes including testing information and the new Omicron variant.

How Analytics and Data Management Guided Universities Through the Pandemic

IT and analytics teams have had their time to shine during the past 18 months, as they integrated systems, built dashboards and tackled data governance challenges in order to provide the information needed to keep the campus community safe.

Planning for the Classroom of the Future

The right combination of technology and training will ensure your learning spaces can adapt to ever-changing modes of instruction. Here are key considerations for future-proofing classrooms, supporting faculty and surviving the next pandemic.

EducationSuperHighway Sets Sights on Household Broadband Gap

EducationSuperHighway is shifting its attention away from the needs of K-12 internet connectivity and to the unconnected American household. The nonprofit, which helped close down the "classroom connectivity gap," has a new mission: to make sure the 18.1 million households that can't afford to connect to broadband get it.

Digital Promise Launches Digital Learning Research Network

Digital Promise has launched SEERNet, a five-year program that's intended to inspire research on digital learning at scale in both higher education and K-12.

Traditional PC Market Up Worldwide While Shortages Lead to Decline in the U.S.

Globally, traditional PCs are continuing to see growth despite bottlenecks in the supply chain. However, according to a new report from market research firm IDC, in the United States, traditional PCs saw their first quarterly decline since the beginning of the pandemic.

Changing the Landscape: Should Higher Ed Build Classrooms Outdoors?

Outdoor spaces have been a boon to the continuity of teaching and learning during the COVID-19 pandemic, offering a solution to safety and social distancing concerns. But they also hold potential for new pedagogical approaches that can improve the student experience. 

New CT Leadership Summit: Innovation in IT

In this one-day event, education and IT leaders will share how they are planning for the unexpected, identifying efficiencies and utilizing technology to help their institutions excel in these challenging times.

Notebooks Driving Growth in Computing Devices as Tablets Decline

The computing device market is seeing slower-than-expected growth this year, owing largely to shortages caused by the public policy response to the pandemic. Nevertheless, overall growth in 2021 will be positive, according to a new report. However, that growth will continue to slow through 2025, with tablets actually going seeing negative growth. Education is one of the positive drivers.

5 Ideas to Soothe IT Staff Burnout

The COVID-19 pandemic has taken its toll on the mental health of students, faculty and staff alike. But IT in particular has borne the brunt of keeping institutions' technology infrastructure afloat through relentless change, often in the face of budget cuts and staffing shortages. Here are ways to help mitigate stress and better support IT teams during this challenging time.

Pandemic Drives Career Shifts

A new study of data generated by an education platform has found that college students and other adults spent at least some of the pandemic rethinking their career plans.

New CT Leadership Summit Explores Data Practices that Drive Student Success

In this one-day event, education and IT leaders will share their insights and best practices for making meaningful use of data now and building a data strategy for the future.

How the Pandemic Changed Higher Ed's Priorities for Online Learning

When a recent survey asked higher education leaders if the pivot to remote learning during the pandemic changed their institution's priorities, the majority of respondents (53 percent) said yes.

How Tech Is Keeping California State University's Student Success Goals in Sight

In 2015, California State University launched Graduation Initiative 2025, an ambitious plan to increase graduation rates and eliminate equity gaps in degree completion across the system’s 23 campuses. Then halfway through that work, COVID hit — and all those student supports and services had to shift online. We find out how CSU kept students on track despite the challenges of the pandemic, the technologies and infrastructure that were needed to support students remotely, and what will remain in place going forward.

How Institutions Met Student Needs During the Pandemic

Online student support became a key issue for higher education institutions during the COVID-19 pandemic. Their top priority: providing academic support services such as tutoring or academic advising, according to the 2021 Changing Landscape of Online Education (CHLOE) report.

Procurement Moves Online as a Result of Pandemic

Across all sectors, including K–12 and higher education, procurement is making a big shift toward online, propelled in large part by the pandemic. Some 85 percent of organizations report they pushed more of their procurement to digital as a direct result of the pandemic, and 96 percent of those expect to continue doing so beyond the pandemic, according to a report released this week.

White House Challenge Urges Institutions to Help Vaccinate Their Communities

In a new COVID-19 College Vaccine Challenge, the White House and U.S. Department of Education are asking higher ed institutions to make a commitment to help get their students and communities vaccinated.

E-Learning Market to Reach $1 Trillion Within 6 Years

The prevalence of distance learning during the COVID-19 pandemic is helping to drive staggering growth in the worldwide e-learning market.

CDC Update: Campuses with Vaccinated Populations Can Fully Reopen

The United States Centers for Disease Control and Prevention has updated its COVID-19 guidance for institutions of higher education.

How the Pandemic Boosted Ed Tech Adoption

The COVID-19 pandemic and the resulting pivot to online learning in higher education increased mainstream adoption of many education technology tools, according to the 2021 Changing Landscape of Online Education (CHLOE) report.

Survey: What Students Want to Retain Post-Pandemic

A recent survey from Top Hat asked college students about their online learning experiences during the COVID-19 pandemic and their expectations for instruction in the Fall 2021 academic term.

Podcast: 2021 Teaching and Learning Trends: What the Horizon Report Means for IT

For many years, the Horizon Report has been tracking trends, technologies and key practices in teaching and learning. In this episode of the podcast, we speak with Kathe Pelletier, director of EDUCAUSE’s Teaching and Learning Program and co-author of the report, about key technology trends, their impact on IT departments, new education models and more.

Undergraduate Enrollment Sees Steepest Decline Since the Pandemic

Undergraduate enrollment this spring has dropped 5.9 percent compared to last year — the steepest decline since the beginning of the COVID-19 pandemic, according to the National Student Clearinghouse Research Center.

73 Percent of Students Prefer Some Courses Be Fully Online Post-Pandemic

In a recent Cengage survey, nearly three-quarters of students — 73 percent — said they would prefer to take some of their courses fully online post-pandemic. However, only half of faculty (53 percent) felt the same about teaching online.

USDA Grants to Support Distance Learning and Telemedicine

The United States Department of Agriculture is awarding grants ranging from $50,000 to $1 million to institutions supporting distance learning and telemedicine in rural communities. The deadline for this competitive grant program is June 4.

Remaining High-Touch for Graduate Students in a Contactless Pandemic

Claremont Graduate University maintains a high-contact experience for students, based on exceptional access to faculty — even during pandemic times, when many academic and administrative functions must be suddenly transformed to remote processes.

How COVID-19 Created Opportunities for Teachers and Students

There's no doubt that the pandemic caused incredible upheaval in higher education — but the positive impacts of that disruption are significant. Here's how the shift to online learning will benefit both faculty and students moving forward.

3 Tech Trends Shaping the Future of Post-Pandemic Teaching and Learning

The landscape of higher education has been transformed by COVID-19, and that impact is a major factor in the 2021 Educause Horizon Report. Here are three key technology trends to watch as the lasting effects of the pandemic play out.

Podcast: Supporting Entrepreneurship from a Distance: How Harvard’s Innovation Labs Went Virtual

When you picture a university innovation center, what comes to mind is usually a lot of hands-on collaboration and networking. But what happens when that heavily in-person experience is forced to go virtual? For this episode of the podcast, we talk with Matt Segneri, executive director of the Harvard Innovation Labs, to find out about the past year’s challenges and successes converting in-person student activities into virtual experiences that still capture that entrepreneurial vibe.

Department of Education Seeking Best Practices for Reopening Colleges and Universities

The United States Department of Education has issued a request for information on how schools, colleges and universities, and early education providers are reopening, operating safely and supporting students during the COVID-19 pandemic.

1 in 5 IT Security Pros Admit Their Work Devices Have Been Used by Other Members of Their Household

In a recent survey, 60 percent of IT security practitioners agreed that remote work conditions during the COVID-19 pandemic have created data security issues within their organizations.

New CT Leadership Summit: IT Security in the New Normal

Every college and university must redouble its focus on IT security in these unprecedented times. In this one-day event, education and IT leaders will share their insights, best practices and predictions for security and privacy in the post-pandemic era.

Students Complain: Too Much (Busy) Work in Online Classes

Almost three in five students (59 percent) in a recent Wiley survey complained that they are doing more assignments online than they ever did in their in-person classes, and nearly as many (55 percent) protested that much of it felt like "busy work."

15 Mistakes Instructors Have Made Teaching with Technology in the Pandemic

There's a lot that faculty have done right teaching with technology during the COVID-19 pandemic — but there have also been times when technology use has been subpar.

4 Ways Institutions Can Meet Students' Connectivity and Technology Needs

Many students have struggled with reliable internet access during the pandemic, according to a new report from Educause.

New Classroom Camera Tracks Instructors for Distance Learning

Audiovisual technology manufacturer Aver Information USA has launched a new camera for education that uses AI to “seamlessly track” instructors as they move around the classroom.

Nearly Half of Faculty Say Pandemic Changes to Teaching Are Here to Stay

In a recent survey, the majority of faculty (71 percent) reported that their teaching in Fall 2020 was "very different" or included a "number of changes" compared to pre-pandemic times. And almost half (47 percent) felt those changes would remain in place post-pandemic.

CC Students Unaware of School Support Options

Even as many community college students juggle classes, work and family support with the additional challenges posed by the pandemic, most aren't aware of the help their colleges might offer, according to a recent survey undertaken by the Center for Community College Student Engagement.

11 Ways to Protect Privacy When Using Student Data

While student data has long been mined to support retention efforts and institutional decision-making, the COVID-19 pandemic has introduced new and sometimes troubling uses for data in higher education.

Podcast: New Horizon Report Forecasts Security and Privacy Trends in Higher Ed

EDUCAUSE recently released its first Information Security Edition of the Horizon Report, profiling important trends, technologies and practices shaping the future of IT security and privacy in higher education. For this episode of the podcast, we talk with Brian Kelly, director of the cybersecurity program at EDUCAUSE, to discuss the new report, the technological trends on the horizon in IT security, how the pandemic is impacting privacy concerns, and more.

6 Ways COVID-19 and Social Justice Intersect in Higher Ed

Financial pressures, political unrest, health concerns — here's how the pandemic and concurrent equity challenges have impacted both institutions and their students.

Johns Hopkins Now Compiling U.S. COVID Testing Data

Johns Hopkins University's Coronavirus Resource Center now houses United States COVID-19 testing data — taking the reins from the COVID Tracking Project, which has compiled the data from publicly reported sources for the past year.

Report: Majority of Students Still Think Online Courses Should Cost Less

In a recent survey from Barnes & Noble Education, the vast majority of college students (94 percent) said they think schools should charge less for online courses. In contrast, less than half of administrators and faculty (43 percent and 41 percent, respectively) believe the same.

Podcast: Ransomware, Zero Trust and the Impact of the Pandemic on Higher Ed IT Security

One unintended impact of the pandemic in higher education is the strain that remote work and learning has put on IT security. In this episode of the podcast, we talk with Stephen Heath, chief information security officer for Intrinium, an IT and security consulting and managed services company, to learn more about the security challenges institutions are facing — as well as evolving threats like ransomware.

Fall Student Experience Creating Online Converts

When it comes to interactivity among classmates, nothing beats texting. Nearly a third of students (31 percent) in a recent survey chose that over any other interaction option in online learning, including interactive whiteboards (mentioned by 29 percent), breakout rooms (18 percent), live surveys and polls (14 percent) or gamification such as badges and contests (7 percent). That's according to a survey from customer experience company Sykes.

What Students Would Give Up to Have In-Person College

What would students give up if they could head back to college in person? Seven in 10 would relinquish their AirPods for a month if it meant a month back on campus, according to a poll undertaken by Grand Canyon University.

MAPS Project Documents Impact of COVID-19 on Higher Ed

A new public data dashboard is intended to track the impact of COVID-19 on higher ed in three areas: state, institution and student. The "MAPS Project," as it's called, is being produced by the Sorenson Impact Center, which is part of the David Eccles School of Business at the University of Utah.

Survey Reveals Students Struggling with Academics During Pandemic

As students adjust to the realities of college life during a pandemic, the majority (71 percent) are having trouble staying focused on their coursework, according to a fall 2020 survey.

Report: Students See College as a 'Bad Deal' During Pandemic

The longer the pandemic lasts, the more students question the value of a college education. A December survey by New America and Third Way found that nearly three in five college students (57 percent) agreed with the sentiment that higher education was no longer "worth the cost," a bump up from 49 percent in a previous survey in August.

New Guide Offers Best Practices for Digital Learning in Gateway Courses

To help academic administrators improve entry-level courses for digital learning during the COVID-19 pandemic and beyond, Every Learner Everywhere and the Association of Public and Land-grant Universities have created a free guide focused on best practices for equity and student success.

Georgia Tech Microsite Provides Accessible COVID-19 Info

A new resource from Georgia Tech's Center for Inclusive Design and Innovation, developed with support from the Centers for Disease Control and Prevention and CDC Foundation, provides COVID-19 information in accessible formats for people with disabilities.

Survey: Student Success Gaps Widening During Pandemic

In a recent survey focused on the impact of the COVID-19 pandemic on students in introductory-level courses this past fall, faculty reported increases in DFWI rates (the number of students who receive a D or F grade, withdraw or fail to complete a course) — particularly at two-year institutions or those serving Pell-eligible students.

Hybrid Model to Expand from Learning to Campus Services

The hybrid approach being taken by most colleges and universities to get through the pandemic could turn out to have the positive effect of making those schools more student-centered, not just in education but across the board. That's the takeaway in a new report by Deloitte.

Podcast: Trends, Predictions and Opportunities for Higher Ed in 2021

How will higher education evolve as we head into — hopefully — post-pandemic times? Is it even possible to make predictions with circumstances still in flux? In this episode of the Campus Technology Insider podcast, we talk with Richard Garrett, chief research officer at higher education research firm Eduventures, about his predictions for 2021, the impact of the pandemic on online learning and ed tech, and the opportunities he sees for higher ed in the coming year.

Brown U to Hold In-Person Commencement for Grads, Virtual Event for Guests

Rhode Island's Brown University has announced its plan to hold commencement in person for graduates while members and guests will attend virtually.

New CT Leadership Summit: Innovating out of the Pandemic

Higher education's response to the pandemic has required agility, flexibility and perhaps most important, innovation. Join us Feb. 24 for this free one-day event, in which education and IT leaders will share how they are managing the challenges of remote work and learning, adapting to change and solving problems with outside-the-box ideas and practices.

CARES Act 2: Larger, but Still Insufficient

Even as the Biden administration has begun pushing for the next recovery package, educators are still sorting out the details of the Consolidated Appropriations Act of 2021, otherwise known as "CARES Act 2."

Free COVID Dashboard Resources Offer Templates for College and County Data

A project dedicated to sharing best practices in COVID-19 data visualization is offering free resources to help colleges and universities create their own dashboards for disseminating public health information to students, parents, faculty and staff.

Occupancy Count Tool Reaches into Ed Settings

To measure how many people are visiting a space in real time, BlueZoo's BlueFox Count uses sensors to continuously count probes from mobile phones.

Free Resources to Help with Remote Learning in 2021

If you’re looking for software and services to augment online and blended instruction this year, start here.

Report: Transition to Remote Work Has Long-Term Impact

In a recent survey, 70 percent of global IT leaders reported that more than half of their companies' employees are working remotely due to the pandemic. That's roughly triple the share of staffers working remotely before the COVID-19 shutdown, according to a report from Infoblox and Zogby Analytics.

Podcast: Students Supporting Faculty in the Shift to Hybrid Learning

When Boston University launched its hybrid learning initiative this fall, it also created a Classroom Moderator program: an army of student workers deployed in the classroom to help ensure that hybrid learning could run smoothly. In this episode of the Campus Technology Insider podcast, Ernie Perez, director of educational technology for BU Digital Learning and Innovation, and Jill Beckman, executive director of Client Services, talk about how they rolled out the classroom moderator service and made it a success.

Remote Learning in the Pandemic: Lessons Learned

The shift to online learning in response to COVID-19 has revealed pedagogical benefits that will carry on into the future. 

Faculty Expect to Return to Face-to-Face Instruction for Fall 2021, but with Online Elements

The reopening of campuses post-pandemic won't necessarily spell the end to online learning, according to a recent survey from Top Hat.

Top 10 Campus Technology Stories of 2020

A look back at the most-read stories of the year in higher education IT.

10 Lessons for Colleges on COVID Testing

A new "rapid expert consultation" on COVID-19 testing from the National Academies explores strategies to help college leaders prepare for the spring 2021 semester.

Report: 15 Ways to Promote Safe Student Behaviors on Campus During COVID

The National Academies has issued a new "rapid expert consultation" that provides strategies for encouraging students to behave in ways that will help stem the spread of COVID infections on college campuses.

COVID-19 Wreaks Havoc on High Schooler College Plans

Due to changes in education wrought by COVID-19, the number of 2020 high school graduates who went to college immediately this fall dropped by nearly 22 percent, compared to 2019 graduates.

U Arizona: Students Must Test for COVID or Lose WiFi Access

The University of Arizona has announced that starting in the spring it will require weekly testing for COVID-19 among students living in dorms or attending in-person classes. If they refuse or forget, they'll lose access to the campus WiFi network.

How U Arizona Uses Data to Stay on Top of COVID-19

This institution has found new uses for data analysis to guide campus leaders, improve user experiences and work with researchers.

Preparing for the Liabilities of Reopening During COVID-19

The pandemic has put higher ed institutions at an increased risk of liability and lawsuits. Here's how to navigate the legal considerations of reopening.

Rice Using Google Cloud for COVID-19 Data Analytics

Rice University is using Google Cloud's data analytics tools to track COVID-19 cases among its campus community and make real-time decisions to keep students, faculty and staff safe.

New Department of Ed Portal Gives Snapshot of CARES Act Ed Funding

On the six-month anniversary of the signing of the CARES Act, the U.S. Department of Education has launched on online portal intended to show how much states have spent of their education allocations for K-12 districts and colleges and universities.

Free Rensselaer App Helps Project COVID-19 Re-opening Impact

An online tool developed at Rensselaer Polytechnic Institute helps project back-to-school COVID-19 outcomes based on data such as testing frequency, number of in-person classes per day per student, mask-wearing compliance and more.

3 Ways to Serve Students in a Completely Virtual Environment

For colleges and universities that have pivoted to remote learning during the COVID-19 pandemic, the evolution is not over. In order to better meet student needs both today and in the future, here are three key considerations.

Panopto Adds Webex Integration

Panopto and Webex users will now be able to transfer their video recordings to their media library. Panopto produces video management applications; Webex is a videoconferencing program.

Podcast: How Oregon State Uses Tech and Ingenuity to Engage Physics Students Remotely

Last fall, Oregon State University launched an Ecampus online program for its introductory physics courses, with an emphasis on collaborative, hands-on work. In this episode of the Campus Technology Insider podcast, Senior Physics Instructor KC Walsh and Associate Department Head David Craig talk about how they’ve used technology, open educational resources, take-home lab kits and more to engage students from a distance.

Voice Tech Poised to Become 'Vital Tool'

As touch becomes a dirty word, voice technology is positioned to provide a safer alternative. In a survey by Adobe of a 1,000 voice technology users in the United States, nearly a third said sanitation (such as not needing to touch high-traffic surfaces) was a big benefit of voice technology.

How the Pandemic Accelerated Digital Transformation at Jones College

Jones College's move to a paperless workflow happened to coincide with COVID-19 lockdowns. Here's how going digital enabled the institution to navigate through the pandemic, a summer enrollment increase and beyond.

Active Engagement Improves Online Instruction During COVID-19

Getting students actively engaged in their remote learning has a difference on the outcomes during a pandemic, according to a report published by the National Bureau of Economic Research.

Podcast Bonus: How the Pandemic Gave IT a Seat at the Table

For information technology leaders in higher education, one silver lining of the pandemic has been the opportunity it has given IT to shine at a strategic level. In this bonus episode of the podcast, university CIOs Jill Albin-Hill and Paige Francis share how they have been able to get involved in pandemic response planning, fast-track IT projects, provide critical solutions to campus challenges, elevate the position of IT within institutional leadership, and more.

College Transfers Hit CCs Hardest

COVID-19 hasn't just damaged new enrollment rates within most colleges and universities. According to a new report from the National Student Clearinghouse Research Center, transfer enrollment has shrunk too, by 4.7 percent overall compared to fall 2019. However, transfer rates varied wildly depending on the type of transfer being measured.

In the Era of Remote Learning, It's Time for Colleges to Update Privacy Practices

As the pandemic continues, what's happening to all the data being collected by the various programs being used by colleges and universities to deliver remote learning? That's a question explored in a new report published by think tank New America.

State of Utah Project to Provide Private LTE Network for Education, Healthcare

The Utah Education & Telehealth Network, which connects the state's K-12 schools, colleges and universities, public libraries and healthcare providers, is forging ahead with plans to set up a private LTE network to address the digital divide.

Parents Trust Campus Safety Measures More than Students

Parents are more comfortable than students with the virus response undertaken by colleges and universities. A recent survey from online bill payment company ACI found that while 57 percent of parents thought campus precautions were satisfactory, just 46 percent of students said the same.

CMU COVID-19 Data Capture Project Adds Mask Usage, Testing Questions

Carnegie Mellon University is tracking mask use across the country, along with testing availability for COVID-19 and the test results, as part of a symptom survey distributed each day.