Skip to main content
Add as a preferred source on Google


Benchmarking IT Support Services

  • 12/30/02

Phillip D. Long (pictured right), Ph.D., Senior Strategist for the Academic Computing Enterprise at MIT and Greg Anderson (pictured left), Director of Support, MIT Information Systems (18.06 Minutes/12.8MB)

Phillip D. Long and Greg AndersonCan you identify and measure the components of academic computing technology and support? Join MIT's Phil Long and Greg Anderson as they consider accounting for academic technology investments.

Interviewed by Judith Boettcher

Judith BoettcherVeteran Web caster Judith Boettcher explored the latest education technology topics with presenters at our Syllabus fall2002 Boston-area conference. A new clip is featured each week on Web Radio.

Listen to the Audio:

Listen to this AudioBenchmarking IT Support Services
Duration 18.06 Minutes
File Size 12.8MB

Featured

  • abstract generative AI technology

    Apple and Google Strike AI Deal to Bring Gemini Models to Siri

    Apple and Google announced they have embarked on a multiyear partnership that will put Google's Gemini models and cloud technology at the core of the next generation of Apple Foundation Models, a move that could help Apple accelerate long-promised upgrades to Siri while handing Google a high-profile distribution win on the iPhone.

  • circuit patterns forming the shape of a brain

    SharePoint Rolls Out Agentic AI Building and Governance Tools

    Microsoft has announced a number of AI enhancements for its SharePoint collaboration platform, including a public preview of agentic building capabilities, a redesigned user experience, and expanded content governance tools.

  • abstract cybersecurity data protection

    Rubrik Intros Google Workspace Data Protection

    Rubrik has announced the launch of Rubrik Data Protection for Google Workspace, a product the company said is designed to help enterprise customers protect data and restore operations across Google Workspace environments.

  • A person types on a laptop surrounded by floating digital profiles

    CrowdStrike to Acquire Identity Security Firm SGNL

    AI-based cybersecurity firm CrowdStrike has signed a definitive agreement to acquire identity security company SGNL in a deal valued at approximately $740 million.