Duke: iPhone Not To Blame

It's been widely reported over the last week that Duke University had suffered network outages caused by Apple's iPhone. Duke University CIO Tracy Futhey released a statement Friday refuting this, saying not only that the problem had been minor and temporary, but that it was not caused by the iPhone at all.

According to Futhey's statement, the problem was identified as an issue related to the deployment of "a very large Cisco-based wireless network that supports multiple network protocols."

"Cisco worked closely with Duke and Apple to identify the source of this problem, which was caused by a Cisco-based network issue," Futhey's statement read. "Cisco has provided a fix that has been applied to Duke's network, and there have been no recurrences of the problem since. We are working diligently to fully characterize the issue and will have additional information as soon as possible.  Earlier reports that this was a problem with the iPhone in particular have proved to be inaccurate."

Futhey added that Duke's wireless network is fully functional and that the iPhone is "fully operable within our environment."

The complete statement can be found at the link below.

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About the Author

David Nagel is editorial director of 1105 Media's Education Technology Group and editor-in-chief of THE Journal and STEAM Universe. A 25-year publishing veteran, Nagel has led or contributed to dozens of technology, art and business publications.

He can be reached at dnagel@1105media.com. You can also connect with him on LinkedIn at or follow him on Twitter at @THEJournalDave (K-12) or @CampusTechDave (higher education).


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