Education Sees Least Growth in IT Services

Worldwide spending on services related to information technology increased modestly last year following a sharp dip in 2009. According to a new report from IT market research firm Gartner, education saw the slowest growth of all sectors in this type of IT spending.

The report, "Market Share Analysis: IT Services, Worldwide, 2010," covered end-user spending on all forms of IT services, including software support, hardware support, process management, consulting, development, and integration. It indicated that overall worldwide spending on these services totaled $792.96 billion in 2010, up 3.1 percent from 2009, which had experienced a recession-related drop to $769.17 billion.

"There is little doubt that the effects of the global recession of 2008 and 2009 are still very much being felt, but the market for IT services bounced back in 2010 after a 5.1 percent revenue decline in 2009," said Kathryn Hale, research vice president at Gartner, in a statement released to coincide with the report.

Education and government tied as the two sectors with the least growth in IT services spending, at 1.6 percent worldwide.

Top vendors for IT services included IBM, with a 7.6 percent market share; HP, 4.5 percent; Fujitsu, 3 percent; Accenture, 2.8 percent; and CSC, 2 percent. The strongest growth, according to Gartner, came from companies based in India.

"Although global sourcing makes the location of a provider's headquarters increasingly less relevant, we found that India-based vendors continue to grow above the market average and, therefore, continue to gain market share," said Dean Blackmore, senior research analyst at Gartner, also in a prepared statement. "In a market that grew 3.1 percent in 2010, India-based vendors collectively grew 18.9 percent, increasing their market share from 4.8 percent in 2009 to 5.5 percent in 2010."

The top growth category, according to the report, was software support at 6.6 percent.

The complete report is available now for $1,295. Further details can be found here.

About the Author

David Nagel is the former editorial director of 1105 Media's Education Group and editor-in-chief of THE Journal, STEAM Universe, and Spaces4Learning. A 30-year publishing veteran, Nagel has led or contributed to dozens of technology, art, marketing, media, and business publications.

He can be reached at [email protected]. You can also connect with him on LinkedIn at https://www.linkedin.com/in/davidrnagel/ .


Featured

  • person signing a bill at a desk with a faint glow around the document. A tablet and laptop are subtly visible in the background, with soft colors and minimal digital elements

    California Governor Signs AI Content Safeguards into Law

    California Governor Gavin Newsom has officially signed off on a series of landmark artificial intelligence bills, signaling the state’s latest efforts to regulate the burgeoning technology, particularly in response to the misuse of sexually explicit deepfakes. The legislation is aimed at mitigating the risks posed by AI-generated content, as concerns grow over the technology's potential to manipulate images, videos, and voices in ways that could cause significant harm.

  • glowing AI brain composed of geometric lines and nodes, encased within a protective shield of circuit patterns

    NIST's U.S. AI Safety Institute Announces Research Collaboration with Anthropic and OpenAI

    The U.S. AI Safety Institute, part of the National Institute of Standards and Technology (NIST), has formalized agreements with AI companies Anthropic and OpenAI to collaborate on AI safety research, testing, and evaluation.

  • a glowing gaming controller, a digital tree structure, and an open book

    Report: Use of Game Engines Expands Beyond Gaming

    Game development technology is increasingly being utilized beyond its traditional gaming roots, according to the recently released annual "State of Game Development" report from development and DevOps solutions provider Perforce Software.

  • translucent lock composed of interconnected nodes and circuits at the center

    Cloud Security Alliance: Best Practices for Securing AI Systems

    The Cloud Security Alliance (CSA), a not-for-profit organization whose mission statement is defining and raising awareness of best practices to help ensure a secure cloud computing environment, has released a new report offering guidance on securing systems that leverage large language models (LLMs) to address business challenges.