New Resource Helps Students Ask the Right Questions About Online Learning

students looking at laptop

Five organizations with expertise in online education have collaborated on a new resource for students looking for online programs. Together, Berkeley College, the National Council for State Authorization Reciprocity Agreements (NC-SARA), the Online Learning Consortium, Quality Matters and the WICHE Cooperative for Educational Technologies (WCET) formulated a list of questions students should ask themselves in order to find an online program that best fits their needs.

The questions are organized in six categories:

  • Academic and professional expectations, including personal goals and limitations (such as time and money);
  • Learning experiences, such as whether a course meets synchronously or asynchronously, how assessments are handled, and instructor qualifications;
  • Financial considerations, such as tuition, fees and the cost of course materials;
  • Technology, including hardware requirements and availability of technical support;
  • Support services, such as orientation, advising, tutoring and library access; and
  • Outcomes, including career placement and development.

"There is significant variation among online programs," said Deb Adair, executive director for Quality Matters, in a statement. "Students shouldn't assume one size fits all. They need to be prepared to make informed decisions between programs based on the kind of experience, technology, support and outcomes they offer."

The detailed list of questions as well as a summary infographic are available on the NC-SARA site.  

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

Featured

  • Complete College America Launches Center to Boost Data-Driven Student Success Strategies

    National nonprofit Complete College America (CCA) recently launched the Center for Leadership, Institutional Metrics, and Best Practices (CLIMB), with the goal of helping higher education institutions use data-driven strategies to improve student outcomes.

  • teacher

    6 Policy Recommendations for Incorporating AI in the Classroom

    The Southern Regional Education Board's Commission on AI in Education has published six recommendations for states on adopting artificial intelligence in schools, colleges, and universities. The guidance marks the commission's first release since it was established last February, with more recommendations planned in the coming year.

  • computer screen displaying a landline phone being unplugged from a single cord, with a modern office desk, keyboard, and subtle lighting in the background

    Microsoft to Discontinue Skype Services

    Microsoft has announced that it is shutting down service for its Skype telecommunications and video calling services on May 5, 2025.

  • Two figures, one male and one female, stand beside a transparent digital interface displaying AI symbols like neural networks, code, and a shield, against a clean blue gradient background.

    Report Makes Business Case for Responsible AI

    A new report commissioned by Microsoft and published last month by research firm IDC notes that 91% of organizations use AI tech and expect more than a 24% improvement in customer experience, business resilience, sustainability, and operational efficiency due to AI in 2024.