K12 gets students first — long before they reach higher education. What kinds of partnerships can better serve the overall trajectory of IT services, from K12 through higher education?
After experiencing more than a 40-percent increase in IT help desk requests, the Omaha university chose Cosentry to supply IT service desk support.
With the growth in online learning and mobile computing, schools need 24/7 tech support, but both outsourced and homegrown solutions pose serious challenges.
A Pennsylvania university has deployed a Web-based platform that allows its information technology staff to remotely access computers and mobile devices on any campus from a central location.
Shorter University has signed on for IT services from an education tech dynamic duo.
La Salle University has expanded its networking capacity by replacing edge devices and cutting over to a new Internet service provider.
Kentucky Community & Technical College System has hired the services arm of Blackboard to help redesign its processes for delivering services and support to students as part of major efforts to improve student retention, streamline operations, and reduce expense.
Worldwide spending on services related to information technology increased modestly last year following a sharp dip in 2009.
University ASPs can benefit both the host institution and smaller client colleges, but there's a cloud on the horizon.
For schools that are leery of entrusting mission-critical applications to an ASP, shared services are an option that can provide more control. <i>CT</i> looks at a partnership between a university and a community college.