Business & Adminstrative

Laserfiche Debuts Higher Ed Package of Business Automation Processes

• By Michael Hart
• 10/28/16

Laserfiche has introduced a version of its Laserfiche Business Process Library that is specifically designed to provide services for higher education institutions.

The Business Process Library is a collection of prebuilt forms-based business process templates designed to eliminate many of the steps organizations take in conducting their business by deploying faster automation.

A package of higher education-specific process templates within the Business Process Library provides some of the most common business processes used by colleges and universities. In most cases, this means automation now takes less time and resources that can be redirected toward other duties.

The Business Process Library has a large inventory of process diagrams, workflows, template fields and reports that can be reconfigured to an institution's specific requirements to aid such administrative functions as application review, transcript processing, changes of major or minor and diploma requests.

Other templates in the higher education package include:

• Course add or drop requests;
• Faculty and staff requisition;
• FERPA authorization;
• Transcript evaluation; and
• Tuition payment agreements.

Functions can be customized so, for instance, some can be accessed on mobile devices and others cannot and to accommodate the varying demands for authorization. Once each process is complete, built into the system is archiving of documents on a predetermined retention schedule designed to meet compliance requirements.

The Business Process Library is part of Laserfiche 10, an enterprise content management system that includes analytics and performance dashboard that give colleges and universities insight into workloads and staff performance.

The Texas A&M University system uses Laserfiche as a shared service across 11 university campuses, three state agencies and a health science center.

"IT is usually seen as a spender of money," said Chris Huff, network systems administrator at Texas A&M's College of Engineering, in a prepared statement. "But by reengineering our onboarding process, we saved about 45 minutes per new hire. This allows our employees to invest the time saved into other job duties."