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Education Technology Features

The latest in-depth feature articles for campus technology professionals. Looking for the latest news and trends? Visit our Research and news pages!


Education's Hybrid Future: What We Know from Research

While hybrid learning environments show great potential in higher education, there are still pedagogical and technical challenges to overcome. Here are key guidelines for moving forward, based on research in the field.

In Search of a Student Relationship Management System

Finding the perfect student relationship management system implementation, or SRM, is getting more important for today's higher education institutions, but, it seems, that's not getting any easier to achieve.

How Tech Is Keeping California State University's Student Success Goals in Sight

In 2015, California State University launched Graduation Initiative 2025, an ambitious plan to increase graduation rates and eliminate equity gaps in degree completion across the system’s 23 campuses. Then halfway through that work, COVID hit — and all those student supports and services had to shift online. We find out how CSU kept students on track despite the challenges of the pandemic, the technologies and infrastructure that were needed to support students remotely, and what will remain in place going forward.

Social Media Now Has a Past — Can We Learn from Our Mistakes?

Despite all the enthusiasm and hopefulness surrounding the social media applications of the first decade of the 21st century, we now find ourselves looking back on dreams that, for the most part, didn't deliver. Gardner Campbell asks whether we can make better choices moving forward.

Podcast: 2021 Teaching and Learning Trends: What the Horizon Report Means for IT

For many years, the Horizon Report has been tracking trends, technologies and key practices in teaching and learning. In this episode of the podcast, we speak with Kathe Pelletier, director of EDUCAUSE’s Teaching and Learning Program and co-author of the report, about key technology trends, their impact on IT departments, new education models and more.



Remaining High-Touch for Graduate Students in a Contactless Pandemic

Claremont Graduate University maintains a high-contact experience for students, based on exceptional access to faculty — even during pandemic times, when many academic and administrative functions must be suddenly transformed to remote processes.

Podcast: Supporting Entrepreneurship from a Distance: How Harvard’s Innovation Labs Went Virtual

When you picture a university innovation center, what comes to mind is usually a lot of hands-on collaboration and networking. But what happens when that heavily in-person experience is forced to go virtual? For this episode of the podcast, we talk with Matt Segneri, executive director of the Harvard Innovation Labs, to find out about the past year’s challenges and successes converting in-person student activities into virtual experiences that still capture that entrepreneurial vibe.

Supporting Students Where They Are: Bentley's CIS Sandbox

Bentley University's CIS Sandbox is building on 10 years as a technology learning space.

Podcast: New Horizon Report Forecasts Security and Privacy Trends in Higher Ed

EDUCAUSE recently released its first Information Security Edition of the Horizon Report, profiling important trends, technologies and practices shaping the future of IT security and privacy in higher education. For this episode of the podcast, we talk with Brian Kelly, director of the cybersecurity program at EDUCAUSE, to discuss the new report, the technological trends on the horizon in IT security, how the pandemic is impacting privacy concerns, and more.

6 Ways COVID-19 and Social Justice Intersect in Higher Ed

Financial pressures, political unrest, health concerns — here's how the pandemic and concurrent equity challenges have impacted both institutions and their students.